[Beta] Usage Insights

New Features

Usage Insights Beta:

  • Introduced the beta version of Daily and Monthly Usage Insights.
  • Designed to provide deeper visibility into user usage patterns.

Known Issues

Data may be inaccurate or incomplete as the feature is still in development.

Feedback

We welcome your feedback to help refine this feature. Please use the feedback button on the right to share your thoughts.

Acknowledgments

Thank you for your continued trust and for being a part of our journey.

[Upgrade] Unique Visitor Values Increased

In our ongoing commitment to enhance our services and offer unparalleled value, we are excited to announce an update aimed at helping you achieve greater sales success.

We have increased the unique visitor (usage) limits, doubling the PLUS plan from 5,000 to 10,000, and significantly enhancing the PRO plan from 15,000 to 50,000.

We appreciate your continued trust and support as we strive to deliver the best possible experience.

[Resolved] Database not fetching the correct amount of filtered records

The database call was not fetching enough records to account for filtering. For example, free sales would count toward the fetch limit of 10, but if showing free sales was turned off, you would get less than 10 records even if there were more available in the database.

A fix was made to the way we fetch records and has been deployed.

[Resolved] Toast on checkout page

Toasts would appear on the Teachable checkout page due to the page using <iframes> to load in additional content such as your testimonials or 'here's more' type of content.

Witness treats <iframes> as the 'homepage' and would display in these containers.

The code has been updated to first check if the Toast will be loading inside of an <iframe> and if so, reject the request with a message "Witness does not run inside <iframes>'.

Custom Text for Notifications Added

We've added the ability to change the notification text for your pop-ups. For example, if you don't want to show that "James T acquired for free", simple change the custom text (under the toasts area) to anything that makes sense to you, for example, "James T enrolled in".

Remember, that the 2nd line of the toasts will either display the name of the product or the 'created an account' phrase.

Play around and let us know if you have any suggestions.

Verified by Witness: remove link

For the PRO plan, I've added the ability to disabled the link back to witness.at but still show the 'verified by Witness' notice. Now you can either hide the whole statement (not recommended) or just disable the link back to us.

Sanitise names from the Teachable Webhook that have email addresses instead of names
Built-in Themes

We've added a selection of built in starter themes for the toast notification to get you started quickly.

They are named:

  • Default Theme
  • Cloudy Ruby
  • Starry Night (dark theme)
  • Serenity Sands
  • Ethereal Mist
  • Pastel Dreams

We may add more if there's a demand for them but you can also customize all the colours to match your brand.

Add free trial with no payment method required

We've deployed the no credit card required free 14 day trial to the live site.

Signing up now doesn't require a credit card and you'll be notified 3-days before the trial ends to add a payment method or your subscription is cancelled.

You will not lose access to the dashboard but none of your toasts will work unless you resubscribe.

Tested option for adding to WordPress

I've deployed a version that will allow Witness to work on any site so long as you can add the <script> tag to your website. This is sometimes easy depending on the theme you have on your WordPress site or if you have direct access to your HTML files on the server.

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